How we collect, use, and protect your personal information
Last updated: 1st January 2026
kavrelonix.top d.o.o. ("we," "our," or "us") is the data controller responsible for your personal information. We are registered in Croatia with registration number 856974312 and VAT number HR85361472958. Our registered office is located at Ulica grada Vukovara 12, 10664 Zagreb, Croatia.
We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us through contact forms, enquiry submissions, and service requests. This may include your name, email address, phone number, organisation details, and any messages or information you choose to share with us. We also collect technical information automatically when you visit our website, including your IP address, browser type, device information, pages visited, and interaction patterns through cookies and similar technologies.
We use the personal data we collect for several legitimate business purposes. We use of your data includes responding to your enquiries and providing customer support, delivering our digital learning analytics services, improving our website functionality and user experience, and communicating with you about our services and updates. We may also use your information to comply with legal obligations and protect our legitimate business interests, such as fraud prevention and security measures.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about the cookies we use, please refer to our Cookie Policy.
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, such as hosting providers, analytics services, and communication platforms. These third parties are contractually obligated to protect your information and use it only for the specific purposes we authorise. We may also disclose your information if required by law or to protect our rights and the safety of our users.
Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have several rights regarding your personal data. These include the right to access your personal information, request corrections to inaccurate data, request deletion of your data under certain circumstances, object to or restrict processing of your data, and request data portability. You also have the right to withdraw consent where we rely on consent as the legal basis for processing your data. To exercise any of these rights, please contact us using the information provided below.
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Contact form submissions and enquiry data are typically retained for up to three years unless you request earlier deletion. Website analytics data is generally retained for 26 months in accordance with standard analytics practices. We regularly review our data retention practices and securely delete information that is no longer needed.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure hosting environments, access controls, and regular security assessments. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Your personal data may be processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions recognising equivalent levels of data protection.
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to contact us regarding your personal data, please reach out to us at [email protected] or +385 19151475. You can also contact us by post at kavrelonix.top d.o.o., Ulica grada Vukovara 12, 10664 Zagreb, Croatia. If you are not satisfied with our response to your data protection concerns, you have the right to lodge a complaint with your local data protection authority.
We process your personal data based on various legal bases depending on the purpose of processing. These include your consent (for marketing communications and non-essential cookies), legitimate interests (for website analytics and business operations), contractual necessity (to provide our services), and legal obligations (to comply with applicable laws and regulations).